Description of Services:
All massages are strictly professional massages performed by licensed and insured Massage Therapists. Heavenly Touch Skincare & Massage will provide all equipment necessary including massage lotion or oil.
Payment & Fees:
- Payment is due at the time of booking through our online secure payment system.
- Service fees listed at the time of booking are the amount you will be charged.
- From time to time due to location, time of the day, length of massage, and number of massages the prices may change. The final cost will be listed before you enter your credit card information.
- Gratuity is not included in the massage price. Gratuities are appreciated in cash upon completion of the massage.
Cancellations:
- All reservations shall be supported by providing a valid credit card.
- Cancellations made before 24 hours of your appointment time will be refunded in full.
- Cancellations made before 5 hours of your appointment time on the same day will be refunded in half.
- If you do no not show up for your scheduled appointment you will be charged full price for the scheduled service.
- The therapist retains the right to terminate the massage at any time for inappropriate conduct from the client. This includes but is not limited to inappropriate touching, vulgar language, harassment, or intoxication on the part of the client. If a massage is terminated no refund will be paid to the client.
- Heavenly Touch Skincare & Massage retains the right to arbitrate disputes between contractor and client and the determination shall be final.
Medical Waiver & Disclaimer:
Heavenly Touch Skincare & Massage provides therapeutic massage therapy services. The client agrees to provide any known medical conditions that might be affected by massage services. It is the responsibility of the client to disclose any medical conditions to Heavenly Touch Skincare & Massage before the start of your massage. Medical conditions include but are not limited to Heart conditions, stroke, diabetes, skin conditions, and cancers.
Heavenly Touch Skincare & Massage cannot diagnose any medical conditions or provide referrals for medical treatment or tests.
Indemnification:
Client agrees to indemnify and hold Heavenly Touch Skincare & Massage, officers, contractors, and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of the use of any person or facility provided by Heavenly Touch Skincare & Massage.
Liability Cap:
Except where prohibited by applicable law, the aggregate liability of Heavenly Touch Skincare & Massage, its affiliates, agents, and their respective officers, directors, shareholders, employees, contractors, representatives, and agents to you for all claims arising from or relating to this agreement, or your use of the services including without limitation, your interaction with any therapist(s) or other customer(s), any cause of action sounding in contract, tort, or strict liability will not exceed the greater of: (A) the total amount received by Heavenly Touch Skincare & Massage from you during the six-month period prior to the act, omission or occurrence giving rise to such liability, or (B) $100.
Privacy:
Any information received from clients shall be deemed strictly personal and confidential and Massage Therapist and Heavenly Touch Skincare & Massage agree it shall not divulge any information received from the client to any person or entity without such client’s prior written consent except where applicable by aggregate law.